Privacy policy

 

Global HomeHotel's Privacy Policy

Last Revised: [December 15, 2011]

HomeHotel Online Ltd. and its affiliates (“Company”, “we”, "our", or "us") respect the privacy of Global HomeHotel's users (“User” or “you”) and are committed to protect User's information. We believe that you have a right to know our practices regarding the information we may collect and use when you visit Global HomeHotel at the address [http://www.globalhomehotel.com/ (hereinafter, “GHH”).

 

Terms in title case which are not defined herein, shall have the meaning as defined in the Terms of Use, which this Policy is incorporated thereto by reference.

 

To enjoy GHH Services you must be over the age of 18 years old. If you are under 18 years old, you may browse GHH, however, do not provide us with any of your Personal Information (as defined below) or make a Reservation online, unless you provide a written parental consent ("Parental Consent"). If it shall come to our knowledge that a person under the age of 18 years has provided the Company with Personal Information without Parental Consent, we will use reasonable efforts to remove such information from our database.

  1. Your consent (please read carefully!)

By accessing and/or using GHH, you agree to the terms and conditions set forth in this Privacy Policy, including to the collection and processing of your Personal Information (as defined below). If you disagree to any term provided herein, you may not use GHH.

  1. Which information we may collect on our Users?

We collect two types of data and information:

2.1 Non-personal Information. The first type is non-identifiable and anonymous information ("Non-personal Information"). To put it simply, we have no idea what is the identity of the User from which we have collected the Non-personal Information. Non-personal Information which is being gathered consists of technical information and behavioral information, as detailed below:

Technical information:

  • Type of operation system (e.g. Windows, Linux, etc.)

  • Type of Browser (e.g. Explorer, Firefox, Chrome, Safari, etc.)

  • Screen resolution (e.g. 800x600, 1024x768, etc.)

  • Browser and keyboard language (e.g. English)

  • Any Similar technical information.

 

Behavioral information:

  • User's clickstream on GHH (i.e. the fact that User has chosen to click on a certain link or access a certain feature on GHH).

  • Any Similar behavioral information.

 

2.2 Personal Information. The other type of information is individually identifiable information ("Personal Information"). To put it simply, this information may identify an individual or is of a private and/or sensitive nature. Personal Information which is being gathered consists of any personal details provided voluntarily by the User through the registration process or while making a Reservation online and which the User provide GHH upon any access to or use of the GHH.

When you register with GHH or make a Reservation at GHH, you will be asked to provide GHH the following information about you. You are also invited to provide other Personal Information within your profile on GHH, as follows:

  • Basic Information (your first and last name, home address, billing information, etc.);

  • your age, birthday and gender;

  • information in your profile;

  • your online/offline presence in the social network as well as the online/offline presence of your GHH friends;

  • information regarding and/or relating to your Posts and Property (as a Host);

  • your uploaded profile pictures;

  • information regarding and/or relating to your travel plans, and accommodations you look for (as a Traveler);

  • photos and/or videos tagging you, uploaded by you or by others;

In addition, we may automatically collect information through the use of log files and other means. Logs of conversations you initiate on GHH will be kept in confidence for up to six (6) months, and deleted after the lapse of such period. Please note that such logs shall not be put to any commercial use by us or disclosed to any third-party, except for limited disclosure for security purposes (see Section 4 below).

  1. How do we collect information on our Users?


 

There are two main methods we use:

    1. We collect information while you access or use GHH. In other words, when you access or use the GHH we are aware of your usage of GHH, and may gather, collect and record the information relating to such usage. For example, when you connect to GHH, your computer tells us your IP address. We may further log the content you generate during your use of GHH, such as the pages you read, the Posts you clicked on and conversations you made with other GHH Users through the Service.

    2. We collect information which you voluntarily provide us. For example, when you register with GHH or when you make a Reservation at GHH, we will ask you to provide us certain information (as your full name, billing address and shipping address, credit card information). Additional information we collect is any content that you post on GHH, including in your personal profile, like photos, video files, text and any content included in your Posts (if you are a Host) or within the On-Site Messaging Service (as defined below).

  1. What are the purposes of the collection of information?

 

  1. Non-personal Information is collected in order to:

  • Enhance the User's experience on GHH (e.g. by determining the screen resolutions).

  • Learn about the preferences of Users and general trends on GHH (e.g. understand which features are more popular than others).


 

  1. Personal Information is collected in order to:

  • Enable the overall operation of GHH.

  • Personalize your experience on GHH.

  • Enhance other GHH Users’ experiences on GHH (as specified on Section 6).

  • Provide you with certain information and services available only to
    registered Users.

  • Allow us to contact you with proposals and tailored information regarding events, offers, services, etc.

  • Identify you when conducting customer service operations (such as providing feedback, etc.).

  1. On-Site Messaging Service

 

GHH allows you to contact other GHH's Users online without having to be recognized, nor having to provide any of your Personal Information, such as your private email address. As a Traveler, you may use the Service, among other things, to obtain further information regarding respective Property posted on GHH which interest you, or as a Host, you may wish to contact a certain Traveler to offer him supplemental services related to his Reservation. Such Messaging Service intends to enable you to make further inquiries on GHH anonymously while protecting your privacy. Please refrain from posting any Personal Information via the Service, such as your full name, addresses, phone numbers and billing information, keep your details private and avoid from misusing the Service to bypass GHH.

  1. Sharing personal information with Users

 

GHH allows you to share your profile information with other Users on GHH. Please note that the information you post on your personal profile will be public and visible to all other GHH's Users. Therefore, you must refrain from posting any Personal Information on your profile (such as your full name, addresses, phone numbers and billing information). We will not disclose your Personal Information with any third party other than as set therein. As a Host, you must not publish on your Post or on any GHH page, any of your contact information or link to your website and refrain from bypassing GHH.

  1. Sharing Personal Information with third parties (other than Users)


 

We will share Personal Information only in the following cases: (a) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (b) to enforce these Privacy Policy or the Terms of Use, including investigation of potential violations thereof; (c) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to claims that any content published on GHH violates any right of a third-party; (e) to respond to claims that unauthorized information (e.g. phone number, name, etc.) of a third-party has been posted on GHH; (f) to protect the rights, property, or personal safety of the Company, its Users or the general public; (g) when Company is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Company; (h) pursuant to your approval, in order to supply certain services you have requested from Company; or (i) to let our partners and affiliates serve you with commercials.

  1. Deletion of Personal Information

If for any reason you wish to delete your Personal Information please send us an email to: info@globalhomehotel.com, and we will make reasonable efforts to delete any such Personal Information pursuant to any applicable privacy laws.

  1. Cookies & Local Storage

When you visit GHH, Company may use industry-wide technologies such as "cookies" and Flash (or similar technologies), which stores certain information on your computer ("Local Storage") and which will allow us to enable automatic activation of certain features, and make your GHH experience much more convenient and effortless. The cookies used by GHH are created per session, does not include any information about you, other than your session key and are removed as your session ends (usually after 24 hours). It is easy to prohibit the Local Storage. Most browsers will allow you to erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. In order to erase or disable the Local Storage option in Flash you should use the settings option of Flash according to the specific instructions provided by the technology provider. However, if you block or erase cookies, or change the settings of Flash, your online experience may be limited.

 

  1. Security

We take a great care in maintaining the security of GHH and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures. However, we do not guarantee that unauthorized access will never occur.

  1. Third Party Websites

While using GHH you may encounter links to third party websites, such as of advertisements. Please be advised that such third party websites are independent from GHH, and we assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites. We encourage you to carefully read the privacy policies and the terms of use or service of such websites.

  1. Changes to the Privacy Policy

The terms of this Privacy Policy will govern the use of GHH and any information collected therein. Company reserves the right to change this policy at any time, so please re-visit this page frequently. In case of any material change, we will make reasonable efforts to post a clear notice on GHH.

Changes to this Privacy Policy are effective as of the stated "Last Revised” and your continued use of GHH on or the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

  1. Got any Questions?

If you have any questions (or comments) concerning this Privacy Policy, you are most welcomed to send us an email to the following address: info@globalhomehotel.com, and we will make an effort to reply within a reasonable timeframe.